FIND OUT what the people you are having a conversation with are trying to convey to you, even when they are silent!
CREATE a recognisable, confident attitude!
DEVELOP trust with your conversation partners!
Training course benefits:
The training course is based on the unique ECCM method, was built upon a long-term research on micro expressions and body language, as well as on the findings obtained,
The training course saves your time and resources, as well as the time and resources of your communication partners,
The training course is an advanced communication course unique in the region. It is taught by a certified expert in body language and micro expressions,
The knowledge acquired from the training course may be applied in the following areas: negotiations, sales, recruitment, managing and delegating activities, motivating employees, investigative journalism, law practice, public appearance and other areas.
Who is it for?
The training course is intended for all those who want to improve either their sales and negotiation skills, management and motivation skills, presentation skills, recruitment skills, public appearance, or their skills in creating and developing teams. The trainees will be introduced to the tools and techniques relevant to both their professional and personal development.
What’s in it for me?
After completing the training course, you will be able to:
Assess the elements of non-verbal communication through entry/exit tests;
Gain an accurate understanding of the impression that you leave on your communication partners, which is often crucial for their decision making;
Learn about the messages that your communication partners are sending to you, even when remaining silent;
Use non-verbal communication techniques to achieve top results;
Be aware of and improve your selling/negotiation style.
Training topics:
Insight:
How do my conversation partners perceive me? What kind of impression do I leave on my conversation partners?
Recognising the elements of non-verbal communication,
Learning about the importance and the implications of body language and micro expressions in business development,
Learning about the importance of clearly defining, understanding and interpreting non-verbal communication depending on its context.
Understanding:
What are my conversation partners conveying to me based on their body language, tone of voice, posture and facial expression?
Various elements of non-verbal communication and their appropriate interpretation,
Creating trust/mistrust by non-verbal communication,
Adequate understanding of faces and feelings; reading and interpreting micro expressions,
The key elements of the unique and powerful SAID conversation techniques for effective use of micro expressions.
Action:
Exercises - Using various non-verbal communication tools and techniques
Individual exercises,
Interactive input, and individual and group analysis of video clips and pictures
Who teaches the programme?
Darko Todorovic is a professional business training expert and consultant with over 18 years of experience. He holds a Swiss Federal Trainer Diploma, which makes him a qualified specialist in adult education. Additionally, Darko is the only Certified Partner and Consultant in the Region with expertise in using micro expressions and body language in business. He has worked with numerous companies, organisations and institutions (Banka Intesa, BOSCH, Sberbanka, BASF, Delhaize, UNIQA osiguranje, Nordeus, Hyatt, Coca-Cola, ProCredit banka, MK Resort, Apatinska pivara, M: Tel, VIP mobile, Nikšićka pivara, IDEA, ComTrade, CG Telekom, Tarkett, Diversey, Taski, UNICEF, UNDP, et al.). The topics falling under his area of expertise address the effective use of micro expressions and body language in business, train the trainer courses, presentation skills, corporate communication (internal and external), public relations, public appearance and marketing. During his professional career Darko worked as Training Manager at Stav, an authorised importer and dealer of Samsung products in Serbia and Montenegro, and as Creative Director at Razor, a marketing agency. Darko graduated from the Faculty of Economics in Belgrade.
Price
For fees, please contact us
