PwC’s 2nd SEE CFO Compass Survey

Control Environment: the biggest challenge and success factor for the CFO

cfo compass 2025
  • Survey
  • 30 minute read
Explore the findings from PwC's 2nd CFO Compass Survey - our Finance Function Maturity assessment among CFOs of companies in SEE.

In today's ever-increasing market complexity, CFOs play a crucial role in steering their organisations through the challenges posed by rapidly evolving technologies. A strong control environment emerges as a critical pillar of support. 

This year's "CFO Compass Survey" highlights the importance of digital transformation and automation in ensuring business continuity. Intelligent solutions improve productivity and data reliability, act as safeguards against fraud and errors, ensure consistent compliance with policies and regulations, and establish a well-structured framework within the finance function that promotes proper segregation of duties.

The results encapsulate the views of over 150 finance leaders, operating in more than 15 industries across the SEE market, on their strategic approaches, change plans, and readiness for sustainability reporting.

Real estate

Among the key findings:  

  • 65% of CFOs say that establishing a strong control environment is their biggest challenge and top priority
  • 44% of the organisations have integrated the planning processes fully
  • 34% of the finance leaders surveyed still find scenario analysis challenging, reflecting similar results to last year​
  • There is a 43% increase in the use of Big Data
  • More than half of CFOs (51%) report that their companies are not ready for IFRS 18

Goals and Challenges What's on CFOs' minds heading into 2025?

CFOs in the SEE region are prioritising several key initiatives over the next 12 to 18 months to align their finance functions with evolving business demands:

  • Upgrading Enterprise Resource Planning (ERP) systems
  • Establishing a robust control environment and enhancing segregation of duties

Additionally, finance leaders are committed to strategic growth through market expansion and business partnerships within the organisation. They are increasingly incorporating sustainability and ESG initiatives to align operations with environmental objectives. Technological innovation, including AI and ML, is being explored to boost efficiency and innovation.

Despite these forward-looking goals, CFOs face significant challenges in navigating an uncertain business environment:

  • Cost control and operational efficiency
  • Regulatory compliance and risk management
  • Talent management

The pressing need to accelerate the adoption of advanced technologies Processes

1 in 4 CFOs has upgraded their management reporting by adopting a more sophisticated and dynamic format

Compared to last year, there is a 47% increase in companies adopting dynamic management reporting with multi-level analysis, underlining a growing demand for precise data in a timely manner. To drive further change, finance leaders should treat transformation projects as a strategic business initiative.

44%

of CFOs still rely on static reports with limited visualisation.

  • 40% of CFOs continue to rely on manual data adjustments, a figure unchanged from last year, indicating persistent challenges in effective management reporting.
  • Notably, the use of Business Intelligence (BI) tools for defining reports shows almost no increase, with 12% of companies now using them exclusively, compated to 11% last year. ​
  • Despite this modest improvement, the continued reliance on manual adjustments suggests that many organisations have yet to modernise their financial processes fully.​​

 

The role of standardisation to finance function maturity​ Systems

52% of CFOs have achieved a combination of full and high standardisation in business processes

Standardisation is currently a major objective in the field of finance. Adopting a standardised format for management reporting in a capital group offers key benefits like enhanced consistency, comparability, and transparency across entities. 

To achieve complete standardisation of its accounting information, an organisation should work on the following 3 components:​ a cloud-based ERP system, a uniform chart of accountants and consistent accounting policies among the group.

60%

of CFOs are looking for support for advanced ERP systems.

PwC 2nd SEE CFO Compass Survey
43%

increase in the use of Big Data and predictive analysis, compared to last year.

PwC 2nd SEE CFO Compass Survey
26%

rise in adoption of Business Intelligence and Data Mining, compared to last year.

PwC 2nd SEE CFO Compass Survey
13%

of CFOs report full or partial implementation of AI and Machine Learning (ML).

PwC 2nd SEE CFO Compass Survey

Digital transformation isn't merely a technological concern; it's a strategic necessity for maintaining long-term competitiveness. Advanced tools such as artificial intelligence and predictive analytics facilitate quicker, data-driven decision-making. Organisations that fail to invest in these technologies risk losing their competitive edge. CFOs need to recognise the opportunities that automation presents to enhance their business operations.

Slaven KarteloPartner, Capital Markets and Accounting Advisory Services, PwC Croatia

Time to upskill teams to leverage tech-powered financial tools​ Competence

While there is a pressing need for upskilling team members to leverage tech-powered financial tools, the introduction of all these innovations combined, also means that the Risk and Audit universes of the companies are growing ever more complex. ​

CFOs need to invest in expanding the capabilities of the organisation's Risk and Internal Audit Function to make sure that the businesses move securely to their strategic goals.

41%

of CFOs say that the employees managed by them have an advanced knowledge of the systems in place

woman showing statistics on a computer

Compliance

Only half (49%) of CFOs report that their companies are ready for IFRS 18

IFRS 18 represents a significant change in financial reporting, replacing IAS 1 and affecting all entities reporting under IFRS. The major changes include a new format for the P&L statement, introduction of Management-defined Performance Measures (MPMs), and updated requirements for aggregation and disaggregation. 

CFOs should ensure ERP and reporting tools' setup and upgrade functionalities of present accounting systems to ensure compliance with statutory bodies, regulators, governmental institutions.

54%

of the companies expect challenges while preparing the Operating category of the P&L.

Are organisations ready to comply with the CSRD reporting? Sustainability

Тhis year the SEE CFO Compass Survey assessed the readiness of companies to comply with the new Directive for corporate sustainability reporting (CSRD) and its requirements.

  • 32%​ of CFOs say that their companies produce an ESG report
  • 35%​ have a specialised team in ESG reporting

Thе results indicate that many business organisations still underestimate the importance and the effects of the Directive.

PwC's CFO Compass Club

"PwC's CFO Compass Club" is proud to host leading finance professionals from the SEE region. Our community provides a platform that not only addresses current challenges within organisations but also looks forward to define the meaning of a "mature finance function" in the future.

Contact us

Slaven Kartelo

Slaven Kartelo

Partner, ESG & Capital Markets and Accounting Advisory, PwC Croatia

Stay connected: